Agents & Brokers 

During disasters, insurance agents serve as the first point of contact for policyholders. However, they are often expected to manage everything—from explaining restoration work to coordinating with contractors and supporting business continuity—which can be overwhelming. Recovery Pro provides comprehensive support from damage assessment to restoration coordination, ensuring fast and accurate response. We help build stronger policyholder trust and contribute to continued contracts and referrals by delivering high-quality customer experiences. This allows agents to focus on their core responsibilities.

Immediately after a disaster or accident, policyholders are often unsure where to begin.
By partnering with Recovery Pro, you can provide comprehensive support—from damage assessment to explanation and execution of restoration work—all in one place.

Our experts promptly visit the site and accurately visualize the extent of the damage with professional judgment. In addition to carrying out repair work, we also support liability insurance processes related to third-party damage or on-site accidents by organizing photographic evidence, reports, and responsibility classifications.

By establishing a responsive system for various risks such as water damage, leaks, and accidents, we help insurance agencies reinforce their credibility as “trusted partners in times of crisis.”

• Rapid initial response reduces confusion and anxiety
• Proper classification of damages (property, liability, water damage, etc.) ensures smoother claim handling
• Proposals for recurrence prevention and risk mitigation contribute to accident prevention
• Reduces the explanation burden on agents and enhances customer service quality
• Directly contributes to building trust and increasing policy retention

Successful Recovery Where Others Failed

Recovery Pro responds rapidly and expertly to various types of damage—including fire and water—by tailoring recovery plans to each building’s structure and use. In one factory fire case, another company recommended demolition, but we restored the site using our proprietary techniques, reducing the restoration period by approximately 82% and cutting costs by around 83%. This led to increased customer satisfaction and strengthened trust in the agent, resulting in continued contracts and new client referrals.